The Crexendo Guidebook is the primary training tool for all administrators and users when using your Crexendo phone system.
The Crexendo Guidebook for Managers includes guides on managing your Crexendo environment through the VIP Portal as well as all other guides for Call Center Supervisors, and users. Think of it as the all in one training guide for Crexendo VIP. All administrator tasks as well as many user guides have links to demonstration videos on YouTube.
The Crexendo Guidebook for Users includes guides for the standard user and is made up of:
- Basic Phone Functions - demonstration videos included
- Voicemail
- VIP Portal for Users and Agents - demonstration video included
- SNAP Builder for editing your phone - demonstration video included
- VIP Mobile Application - demonstration video included
- VIP Web Phone - demonstration video included
- VIP Fax
To access the Crexendo VIP Training YouTube channel for the VIP Portal and other software solutions, go to: https://www.youtube.com/playlist?list=PLXADOltuavV9jC_HL7NiOiBoKA9VZIBxm
To access the Crexendo desk phone quick start guide videos, go to: https://www.youtube.com/playlist?list=PLXADOltuavV8LpKEyp4ngZBGdVYdarXmZ
Both the Crexendo Guidebook for Administrators and the Crexendo Guidebook for Users are attached below.