VIP - TimeFrames on Phone numbers
This guide will walk you through setting up the Timeframes on the phone number instead of on the Auto Attendants, Call Queues or other Users.
-
Login to the VIP Portal at portal.crexendovip.com/portal
-
Navigate to the Domain you are working on and select the TimeFrames
-
Build and Create all the timeframes for the customer inside this window
-
When creating a New Auto Attendant, Call Queue, or any other call flow, please select the Default (All The Time) Timeframes:
-
To set up the schedule for the customer, Click on the Inventory, then the phone number for the schedule, and Turn on the Time Frames Slider:
-
Then add the time frames to the Number, and then select the Destinations:
-
To have multiple numbers use the same Timeframes, use the Treatment PSTN number and point it to the number you have set up with Timeframes:
-
This is the approved workaround for now, we hope to have this bug fixed soon.