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  1. Crexendo
  2. Crexendo VIP

Crexendo VIP

Portal

  • VIP - Call Center Reports
  • VIP - Hot Desking From A Device
  • VIP - Single Sign On - Office 365
  • VIP - Single Sign On - GSuite/Google
  • VIP - Using SNAP Builder

Call Queues

  • VIP - How to setup Custom Call Center Agent Statuses
  • VIP - Audio Monitoring, Barge In, and Whisper w/o Portal access
  • VIP - Call Queues: How Can I Make The Introductory Greeting Play Fully Before a Call is Dispatched to an Agent?
  • VIP - Agent Monitoring for Call Center Supervisors

CrexendoHD

  • VIP - Creating a CrexendoHD Conference

Devices

  • Headset Warranty Info
  • VIP - Hot Desking
  • VIP - Snom Provisioning
  • VIP DTA User Guide (attachment)
  • VIP - GA Firmware List
  • VIP DTA INSTALL Guide

Extensions

  • Direct Dialing to Extension Voicemail

Users

  • VIP - Creating Users
  • VIP - Application Based Two Factor Authentication - Google Authenticator
  • VIP - SPAM and Robocall Blocking
  • VIP - Do Not Disturb on Demand

VIP Mobile

  • VIP - VIP Mobile User Guide

Webphone

  • VIP -Crexendo Web Phone - Installable Web Application
  • VIP - Web Phone User Guide

Other

  • VIP - Offloading Call Recordings to Third Party Services
  • VIP - MS Teams Integration - Adding Users - Customer Side
  • VIP - Teams Integration
  • VIP - Time Frames
  • VIP - Time-Based Call Routing
  • VIP - Loading Contacts
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