Crexendo VIP

Portal

• VIP - Call Center Reports
• VIP - Hot Desking From A Device
• VIP - Single Sign On - Office 365
• VIP - Single Sign On - GSuite/Google
• VIP - Using SNAP Builder

Call Queues

• VIP - How to setup Custom Call Center Agent Statuses
• VIP - Audio Monitoring, Barge In, and Whisper w/o Portal access
• VIP - Call Queues: How Can I Make The Introductory Greeting Play Fully Before a Call is Dispatched to an Agent?
• VIP - Agent Monitoring for Call Center Supervisors

CrexendoHD

• VIP - Creating a CrexendoHD Conference

Devices

• Headset Warranty Info
• VIP - Hot Desking
• VIP - Snom Provisioning
• VIP DTA User Guide (attachment)
• VIP - GA Firmware List
• VIP DTA INSTALL Guide

Extensions

• Direct Dialing to Extension Voicemail

Users

• VIP - Creating Users
• VIP - Application Based Two Factor Authentication - Google Authenticator
• VIP - SPAM and Robocall Blocking
• VIP - Do Not Disturb on Demand

VIP Mobile

• VIP - VIP Mobile User Guide

Webphone

• VIP -Crexendo Web Phone - Installable Web Application
• VIP - Web Phone User Guide

Other

• VIP - Offloading Call Recordings to Third Party Services
• VIP - MS Teams Integration - Adding Users - Customer Side
• VIP - Teams Integration
• VIP - Time Frames
• VIP - Time-Based Call Routing
• VIP - Loading Contacts

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