Crexendo VIP

CrexendoCX

• VIP CXHub Day 1 Guides

Portal

• VIP - Call Flow with Enhanced Voicemail
• VIP - Call Center Reports
• VIP - Hot Desking From A Device
• VIP - Single Sign On - Office 365
• VIP - Single Sign On - GSuite/Google
• VIP - Using SNAP Builder

Call Queues

• VIP - Call Back in Queue Option for Callers
• VIP - How to setup Custom Call Center Agent Statuses
• VIP - Audio Monitoring, Barge In, and Whisper w/o Portal access
• VIP - Call Queues: How Can I Make The Introductory Greeting Play Fully Before a Call is Dispatched to an Agent?
• VIP - Agent Monitoring for Call Center Supervisors

CrexendoHD

• VIP - Creating a CrexendoHD Conference

Devices

• Headset Warranty Info
• Grandstream HT812/HT814
• VIP - Hot Desking
• VIP - Snom Provisioning
• VIP DTA User Guide (attachment)
• CX400 Guide / T46S

See all 15 articles

Extensions

• Emergency Extensions - DO NOT USE in VIP (or any VOIP setup)
• Direct Dialing to Extension Voicemail

Users

• VIP - Creating Users
• VIP - Application Based Two Factor Authentication - Google Authenticator
• VIP - SPAM and Robocall Blocking
• VIP - Do Not Disturb on Demand

VIP Mobile

• VIP Mobile Whitelisting Addresses
• VIP - VIP Mobile User Guide

Webphone

• Supported Headsets for Webphone
• VIP -Crexendo Web Phone - Installable Web Application
• VIP - Web Phone User Guide

Other

• 10 Digit dialing is required by law
• Marketing Media - Adding New Contacts
• Marketing Media - Adding New Users
• Marketing Media - Campaign Reports
• Marketing Media - Creating and Managing Contact Groups
• Marketing Media - Creating a New Campaign

See all 29 articles