1. From the dashboard, select Extensions.
2. Select a Group Voicemail Extension. Either right-click on the name and select "Edit" or double click to edit.
3. Next to Voicemail Prompt, click Add. The Add a Recording box will appear and guide through the options.
4. Click on the radio dial next to the preferred Recording option: type a text-to-speech Recording, choose to "call me and record", or upload a pre-recorded .wav file. Click Save to proceed with the selection.
5. Back on the Group Voicemail Extension screen, a QuickTime Player is displayed. This Player tool will have the new recording. Play the new recording and listen to it over computer's speakers or by plugging in headphones. The standard Volume Adjustments, Play, Pause, Go to Beginning and Go to End icon options are available.